Privacy Policy – Neo4K IPTV

Last Updated: July 2025

At Neo4K IPTV, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

When you visit our store or purchase an IPTV subscription, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number (if required)

  • Payment Data (processed securely via payment gateways; not stored directly)

  • IP Address, device, and browser information

2. How We Use the Information

We use your information to:

  • Process orders and deliver subscriptions.

  • Send notifications about order status or subscription updates.

  • Improve user experience within the store.

  • Provide technical support and customer service.

  • Send promotional offers if you have given prior consent.

3. Information Protection

We use modern encryption technologies and security measures to protect your data from unauthorized access or misuse. Your data will not be shared with third parties, except in the following cases:

  • Payment processors for transaction processing.

  • Service providers related to store operations (e.g., email, analytics).

  • Compliance with any legal requests from official authorities.

4. Cookies

We use cookies to enhance your experience and personalize content. You can manage your cookie preferences through your browser settings.

5. User Rights

You have the right to:

  • Request a copy of your personal data we hold.

  • Request the modification or deletion of your data.

  • Unsubscribe from promotional messages at any time.

To exercise any of these rights, please contact us via the email provided on our Contact Us page.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

7. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be published here with an updated effective date.

8. Contact Us

For any inquiries regarding the privacy policy, please contact us at:

📧 support@neo4kiptv.com

or use our contact form.